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A great escape to the world of rock...

ROXCERT

BOOK YOUR TICKETS NOW

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A Concert Booking Website

ROXERT

A simple user-friendly responsive website to book Rock Concert Tickets Online.

Duration - 3 Months

The Goals

To figure out if the Website is easy to use for users with diverse abilities and backgrounds.

The Problem

  1. No trusted/ direct website to book tickets for rock concerts.

  2. The majority of users don't know how to book tickets or platforms that sell tickets.

  3. Users miss shows and are not notified about upcoming shows.

Target User Group

Users with Internet access (18+ age)

Book Tickets for Rock Concerts...

Roxert Hero Image / mockup

Role, Research, and Ideation

Role- lead UX designer, UX researcher.

Responsibilities- User research, wireframing, Competitive audit, Usability Study, and prototyping, User Journey Maps

Crazy eight ideation process
User research: summary

Before conducting the research, the assumptions made were: only users between the age of 18 to 30 go to Rock Concerts, Users with good financial backgrounds go to Rock concerts. Research showed users between age group of 16 to 45 book tickets regardless of their financial status. In research, we found that users don’t trust new websites and feeds they get through social media.

Competitive Audit
Competitive audit- Comparison between four competitors
Affinity Pattern and Lo-Fi WireFrames
RoXert affinity map

The Solution

 Before Usability Study
  1. The sort and filter options were not there.

  2. There was no login option

  3. The feeds page was confusing for users.

  4. users could not find the search button.

After Usability Study
  1. The sorting and Filter Option was added to the search result or events page.

  2. The login option was added.

  3. A search button was added to the band profile page.

  4. The feeds page was removed

  5. Page provided with the Interested/ not/ maybe option.

ROXERT after usability study
Style Guide
Roxert Sticker Sheet
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